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Topics
How can we help?
Connectivity
Get help pairing Zohn 2, switching between devices and resolving Bluetooth connection issues.
Compatibility
Troubleshooting
Specifications
Pairing
Device switching
Resetting
Returns, Warranty & Repairs
Find out how returns, exchanges and refunds work, what your warranty covers and how to arrange a repair.
Exchanges
Repairs & replacements
Returns
Refunds
Warranty
App & Software
Get started with the Breggz app, update your firmware and explore features to personalise your experience.
Voice assistants
Software updates
Troubleshooting
Find my earphones
Accounts
Getting started
Battery, Charging & Care
Learn how to charge, clean and care for Zohn 2, understand status lights and troubleshoot battery issues.
Troubleshooting
Status lights
Charging
Battery life
Cleaning & care
Fit & Controls
Find your ideal fit, change your ear tips and learn how to use and customise the touch controls.
Touch controls
Fit & ear tips
Troubleshooting
About Zohn 2
Discover what makes Zohn 2 different, explore its design and specifications, and see what’s included in the box.
Sustainability
Specifications
Overview
What’s in the box
Certifications
Everyday use
Sound & Calls
Explore sound settings, noise isolation and Transparency Mode, with help for audio and call-quality issues.
Troubleshooting
Sound quality
Phone calls
Noise isolation & transparency
Sound settings
Shipping & Delivery
Find information on shipping destinations, costs and delivery times, plus help with delayed or missing orders.
Shipping policy & delivery
Delivery issues
Shipping address
Orders & Payments
Get help placing your order and find answers to common payment questions.
Ordering
Payments
Need help?
Customer Care answers by email and WhatsApp, or chat with us here.