Make sure Bluetooth is switched on and check that Zohn 2 is in pairing mode. The earphones should show a slow flashing light when they are ready to connect.
Open your device’s Bluetooth settings and select Breggz Zohn 2 from the list of available devices, then try pairing again.
If Zohn 2 still does not connect, reset it to factory settings and try pairing again. See “How do I reset Zohn 2?”
If the issue continues, contact support@breggz.com.